Specialists of Insurance Claims Management

We are here to help you 24 hrs

Register your claim, HERE, now Speak to an expert

What We Do?

Priority Scotland’s service is designed to take the pain away from your insurance claim. We are your point of contact for the duration of the claim, meaning you won’t have to deal with the insurance company during a potentially emotional and challenging time.

We keep the policyholder at the centre of every single claim. Our expertise ensures your claim is handled successfully and in the most efficient manner possible. We provide full claims management and property reinstatement with no need for you to chase quotes.

We act as a protection barrier, doing everything we can to restore the property and make it a home again.

Register your claim, HERE, now Speak to an expert

What We Do?

Priority Scotland’s service is designed to take the pain away from your insurance claim. We are your point of contact for the duration of the claim, meaning you won’t have to deal with the insurance company during a potentially emotional and challenging time.

We keep the policyholder at the centre of every single claim. Our expertise ensures your claim is handled successfully and in the most efficient manner possible. We provide full claims management and property reinstatement with no need for you to chase quotes.

We act as a protection barrier, doing everything we can to restore the property and make it a home again.

Register your claim, HERE, now Speak to an expert

Common annoyances/issues we will accept on your behalf

  • Being “on hold” while on the phone to your insurer’s call centre
  • Engaging in debate with the appointed claims handlers and loss adjusters.
  • Discussing “works” with the contractors carrying out the reinstatement works.
  • Ensuring payment is received from the insurers.
  • Ensuring appointed contractors are paid.
Register your claim, HERE, now Speak to an expert

We Are Trusted And
Experienced In Our Field

Over the last 10 years we have been using our expertise to manage the entire claim and all those parties involved, from the loss adjusters to the tradesmen.

We make sure you – the policy holder – receives everything you are entitled to at the end of your insurance claim. With no cost to you the policyholder except your excess.

Register your claim, HERE, now Speak to an expert

Priority Scotland Services

Making a claim can be a daunting and stressful experience for anyone. We are here to ensure an honest and no-nonsense approach from beginning to end. You can choose from two options – a settlement offer or a holistic method; let us explain the differences and guide you to the best solution for your particular claim.

Domestic Claims

Domestic claims in property are requests for compensation or reimbursement for damages or losses to one’s home or personal belongings.

Homeowners insurance policies typically cover a range of perils, such as fire, wind, hail, theft, and liability. However, some events, such as floods or earthquakes, may require additional coverage or endorsements.

Priority Scotland takes a close look at your policy to ensure you are covered. If not, we can provide guidance and suggest the next steps.

Register your claim, HERE, now

Commercial Claims

Commercial claims in property are requests for compensation or reimbursement for damages or losses to one’s business premises or assets.

Damage to property caused by fire, flood or theft is typically covered, but businesses need compensation for loss of revenue. Business interruption insurance covers policyholders when an unexpected event causes revenue to come to a halt.

When these situations arise, it’s essential to begin the insurance claim as soon as possible. The quicker the case is resolved, the quicker you are back to business.

Register your claim, HERE, now

Repudiated Claims

Repudiated claims in property are claims that are rejected or denied by the insurance company on the grounds that they are not covered by the policy terms and conditions.

Repudiated claims can be very frustrating and stressful for the policyholders, who may feel that they have paid premiums for nothing. At Priority Scotland, we can provide advice and guidance for repudiated claims. And in some cases, we can reverse the decision and get you the compensation you deserve.

Register your claim, HERE, now

Get Help With Your
Claim Today

If you need help with an insurance claim and need an informed opinion, please get in touch and add your details to the form here and a member of our team will contact you.

why choose us?

Integrity

Priority Scotland is Scotland’s ONLY wholly independent intermediary. Totally separate from all insurance companies and their agents. This means when we take on any claim there is no existing relationship between us and the insurance company. We care about providing unbiased support.

Transparency and integrity

We work with complete transparency for our client during their claim and request transparency from the insurer and their agents. We will never dictate to a policyholder as this is your property and we are here to help, manage and provide support.

No Commission & No Fees to you (except excess)

We do not pay commission to second or third parties or those who pass on referrals unlike most of our competitors. This means all money from the policyholder’s claim and the money paid towards property insurance each month is spent on restoring the affected property.

Corporate Social Responsibility (C.S.R.) & Charity

Priority Scotland maintains strong working links with an excellent charity doing fantastic work. We are proud to support Alzheimer Scotland, Adaptive Judo Scotland Athlete, and Mary’s Meals.

Our Priority Scotland Works Brands

Frequently Asked Questions

We are not saying that you should get someone to manage your claim. We are saying you have a CHOICE. We are here for those who want an expert in insurance claims, in your corner fighting for what you are entitled to. In addition, managing all the works required. Time is of the essence.

This can be tricky as we have to protect ourselves and you. It is entirely dependent on what has led up to this claim being marked as “fraudulent”. We are happy to discuss and carry out preliminary /pre-emptive research.

Genuine concerns need only to apply.

There is not a cut off point as to when we cannot get involved. For us to get involved we would have a conversation firstly, to understand what your concerns are and then to proceed with having you sign a mandate.

A mandate by definition is an official order or commission to do something. You are telling us to act on your behalf, meaning the insurance company speaks to us directly and we converse with you.

We become your representative with all parties involved during the claim .

This is a question where there is no answer. We will fight for the RIGHT settlement amount for you to ensure your property is back to the way it was. Insurance companies can offer a smaller settlement quickly as an incentive to CLOSE the claim quickly. We will always endeavour to follow your direction and do not dictate to you which course of action to follow. A quick settlement is often less than what you are entitled to.

Nothing. We will appoint a claims manager to you and they will be, in effect, your link to the insurers. They will keep you in the loop and tell you exactly what is going on.

In this case we are more than capable of helping you. Specifics would be in relation to your policy, insurer and other parties that may be involved.

Of course we can. We would like to have a conversation and listen to what concerns you. There are a multitude of factors that contribute to this and we are here to help and possibly take on the claim for you, as we cannot speak directly to your insurer without your signing of the mandate.

contact us

phone

Scotland– 0141 488 0022
England- 0161 504 3900

email

claims@priorityscotland.co.uk
For non-insurance works:
projects@priorityscotland.co.uk

address

1817 Cumbernauld Road, Stepps,
North Lanarkshire, Glasgow G33 6JR